Hotel night auditor

• Education:
• Expérience:

Education

• No degree, certificate or diploma

Work setting

• Hospitality industry
• Urban area
• Hotel, motel, resort

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Exchange foreign currency
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service
• Train staff
• Work with minimal supervision

Computer and technology knowledge

• Multi-line switchboard
• Word processing software
• Central reservation system (CRS)

Security and safety

• Bondable
• Criminal record check

Employment terms options

• Early morning
• Evening
• Shift
• Night
• On call

Experience

• Experience an asset

Employment terms options

• Weekend
• Overtime available

Financial benefits

• Bonus
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 30 to 40 hours per week