Front desk hotel clerk

Sunshine Inn

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Front desk hotel clerk

Sunshine Inn
$20 per hour

Salary

$20 per hour

Experience

0 to 2 years

Category

Restaurant

Job Description

  • Education: College/CEGEP
  • Experience: 1 year to less than 2 years

Work setting

  • Hotel, motel, resort

Tasks

  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service

Employment terms options

  • Early morning
  • Evening

Employment terms options

  • Shift
  • Morning
  • Night
  • Day
  • Weekend
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week

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