Front desk hotel manager

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years
• or equivalent experience

Work setting

• Hotel, motel, resort

Tasks

• Conduct performance reviews
• Perform front desk duties
• Implement marketing activities
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Establish work schedules
• Organize and maintain inventory

Supervision

• 5-10 people

Security and safety

• Criminal record check

Transportation/travel information

• Valid driver's licence
• Own transportation
• Own vehicle

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Excellent oral communication
• Excellent written communication
• Flexibility
• Team player

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Do you have experience working in this field?

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Bonus

Other benefits

• Free parking available
• Learning/training paid by employer
• On-site amenities
• Work Term: Permanent
• Work Language: English
• Hours: 64 to 80 hours bi-weekly