Hotel assistant manager

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 1 year to less than 2 years

Work setting

• Hotel, motel, resort

Tasks

• Develop and implement policies and procedures for daily operations
• Supervise staff
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Establish work schedules
• Manage events

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Excellent oral communication
• Excellent written communication
• Flexibility
• Team player

Screening questions

• Are you available for shift or on-call work?

Employment terms options

• Shift

Support for newcomers and refugees

• Does not require Canadian work experience
• Work Term: Permanent
• Work Language: English
• Hours: 30 hours per week