Airline ticket agent

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Tasks

• Assign seats to passengers using computer reservation systems
• Check passenger baggage to determine those which are oversized and overweight to ensure travel standards are met
• Prepare boarding passes for passengers
• Calculate load weights for aircraft compartments
• Trace missing baggage and/or cargo shipments
• Assist clients/guests with special needs
• Attend boarding gates and assist pre-boarding passengers
• Prepare and issue tickets and receipts
• Provide customer service
• Work with minimal supervision

Security and safety

• Airport security clearance
• Driver's validity licence check

Weight handling

• Up to 23 kg (50 lbs)

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week